Description of the job
Job Description
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
- Exclusive Employee and Friends & Family Discounts at Fairmont Empress
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Hourly rate of $17.40
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Perform massage and body treatments while maintaining the clients comfort at all times
- Perform 30, 45, 60 and 90 minute massage and body treatments
- Ensure individualized guest service through acknowledging and responding to their needs and expectations
- Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
- Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
- Actively participate in other areas of the Spa Operation such as product knowledge and retail sales
- Ensure awareness of current trends in body treatments
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Other duties as assigned