Description of the job
Job Description
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Hourly rate of $25.97
What you will be doing:
- Handle all Guests in a professional, courteous manner and serve as the facility's first impression to Guests and members
- The Experience Coordinator is responsible for the overall operation of the reception area, telephones
- Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance
- Greet members and Guests in a friendly and efficient manner
- Escort Guest as required
- Knowledgeable about all aspects of treatments and the facility
- Knowledgeable in a spa therapy
- Provide information and literature about facility in person and via telephone
- Control entry into all areas of facility by restricting all unauthorized individuals
- Collect moneys or other suitable payment from clients for all services rendered
- Operate point of sale system
- Treatment bookings/scheduling
- Other duties as assigned