Job Service Manager

An experienced Service Manager is needed at a busy Collision Center in North Vancouver, British Columbia.

A Repair Planner position is also open in the same location ($55k - $75k a year).

COMPENSATION

• $75,000 - $90,000/year, plus up to $30, 000 in bonuses
  
• A company vehicle is provided
  
• Extended health benefits: Health, Dental, Vision
  
• RRSP
  
• Allowance for professional development or certified training
  

SCHEDULE

Day shift; Monday to Friday; 7:30 am to 3:30 pm. Flexibility to accommodate overtime and infrequent travel within the province.

OVERVIEW

Candidates who excel in this role must have a minimum of 5 years of industry experience, ability to lead their modern facilities with state-of-the-art equipment & tools, while being in charge of automotive estimating contributing towards supportive and collaborative teamwork.

Must be a proficient user of the estimating software: Mitchel Connect or Audatex with outstanding administration, logistical, and organizational skills. Knowledge of Vehicle Shop Management, best practices, and car service standards are vital to success in this role.

QUALIFICATIONS

· Manage the shop and provide leadership to the shop personnel

· Prepare estimates utilizing Mitchell Connect and/or Audatex

· Provide customer service, manage clients’ inquiries, and resolve complaints

· Ensure quality control and perform follow-ups as necessary

· Manage ordering of parts and coordinating logistics with suppliers and vendors

· Manage staff schedules, maintain employee attendance records

· Oversee and maintain inventory of equipment and supplies

· Monitor cash and cheque transactions

· Prepare reports and provide statistical information

· Current Class 5 Driver’s License and a Clean Abstract

MT1